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Don't be busy, be productive. How governance is the key to successful virtual communication.

Posted on June 01, 2020 by Sarah Meier

We all know that there are certain risks when it comes to working virtually, away from the office. There are genuine concerns about the reduction in productivity, lack of employee engagement, and plenty of chances for miscommunication. While there are plenty of pitfalls, it is important to consider the pitfalls as opportunities for improvement. Believe it or not, productivity not only can be sustained but improved while employees work virtually. Before I answer how productivity can be improved, we must take a look at the causes of communication failures, according to 4 Common Communication Failures (And How to Fix Them). As this article points out, there are 4 main types of communication failures:

  1. Email overload
  2. Loss of control over external situations
  3. Communication silos
  4. Poor communication with remote employees

If you would like to read more about each problem, I encourage you to read the article.

Technology governance is the key.

While enabling a communication platform tool like Microsoft Teams, people can stumble into ways that work for them, but won’t work together cohesively to keep files, groups, user roles, and integrated apps from becoming like the wild west.

To ensure a clean, well-structured start to employee collaboration from afar, create a governance plan. While Microsoft Teams is highly customizable, it can become troublesome to productivity and collaboration. Keep employees on the same page by implementing a solution correctly and that works best for them.

For example, if you have to dig for 5 minutes through past emails to discover a decision made or find a file about a specific project, you have already wasted time and became frustrated. Frustration leads to distraction and high emotions. At home, you can already be easily distracted and it’s easy to unplug to regulate your emotions.

When a solution is in place and done correctly, organization and collaboration become much easier and faster. Therefore, removing distractions and disorganization improve employee productivity.

Teams Sure Start is our way of ensuring that your organization gets the most out of working virtual. We customize the tool’s controls according to your organization’s governance needs.

We will help you establish controls that will properly enable and restrict the ability of users and guests to access, create and manage teams features.  Providing the right level of self-service can help reduce overall administration workloads.  Guest and external access can be set to protect sensitive data and still provide proper levels of access for effective collaboration.

Here are some topics of consideration we will help you cover as part of your Teams governance setup:

  • Teams creation
  • Teams naming conventions
  • Teams expiration and Retention
  • External Access
  • Data security

To learn more about Teams Sure Start, visit our page.

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